# SALT Lending > SALT Lending knowledge base – help articles and documentation. ## Account Setup & Management - [How to create a SALT account?](https://faq.saltlending.com/en_us/how-to-create-a-salt-account-HJEJvdlg6.md): In this guide, you will learn how to easily and quickly set up a free account with SALT Lending - [How do I set up two-factor authentication (2FA)?](https://faq.saltlending.com/en_us/how-do-i-set-up-two-factor-authentication-2fa-S14bOOxeT.md): In this guide, you will learn how to maximize the security of your account, and unlock platform features such as deposits and withdrawals by setting up your 2FA - [How do I reset two-factor authentication (2FA)?](https://faq.saltlending.com/en_us/how-do-i-reset-two-factor-authentication-r1IKZ5Ap9.md): In this guide, you will learn how to reset your SALT Account's two-factor authentication (2FA). - [How do I verify my identity?](https://faq.saltlending.com/en_us/how-do-i-verify-my-identity-HkV42Oxga.md): In this guide, we will walk you through step-by-step on how to verify your identity - [How do I reset my password?](https://faq.saltlending.com/en_us/how-do-i-reset-my-password-rkhwZcR6q.md): If you have forgotten your password: Go to Log In Click 'Forgot Password Enter the email address associated with your account Enter your verification cod... - [How do I close my account?](https://faq.saltlending.com/en_us/how-do-i-close-my-account-BkuuW5C65.md): You can close your SALT account by reaching out to support@saltlending.com and our team will close it for you. - [How do I manage my notifications?](https://faq.saltlending.com/en_us/how-do-i-manage-my-notifications-H1lQMc0Tq.md): In this guide, you will learn how to manage and update your notification preferences. ## Loan Processing & Servicing - [How Do SALT Crypto-Backed Loans Work?](https://faq.saltlending.com/en_us/how-do-salt-crypto-backed-loans-work-B1RtbqR65.md): You follow a few simple steps to create an account with SALT. While SALT does not perform a credit check on borrowers, we perform full Anti Money Laundering ... - [How do I apply for a loan?](https://faq.saltlending.com/en_us/how-do-i-apply-for-a-loan-ryRhIYyg6.md): SALT loans are collateralbacked which means crypto is your credit Your collateral has the same value to our lenders as any other collateral on the platform - [How long does it take to get approved for a loan?](https://faq.saltlending.com/en_us/how-long-does-it-take-to-get-approved-for-a-loan-HkA5Z9Aac.md): Borrowers can expect approval within as little as 24 hours. - [How quickly will I receive the funds?](https://faq.saltlending.com/en_us/how-quickly-will-i-receive-the-funds-S1uibcA69.md): You can expect swift communication from SALT notifying you of your loan’s pending approval with accompanying instructions for posting collateral. Once ... - [What is the minimum and maximum I can borrow?](https://faq.saltlending.com/en_us/what-is-the-minimum-and-maximum-i-can-borrow-rJIbz50p5.md): Through SALT Lending the current minimum amount you can borrow may be as little as 1000 Minimum and maximum loan values depend on the jurisdiction and other - [What are the loan terms and interest rates?](https://faq.saltlending.com/en_us/what-are-the-loan-terms-and-interest-rates-rJNBKYJxT.md): The loan interest rate depends on the LoantoValue LTV Ratio and term you select You can find the current interest rates for all SALT Loans on our Website a - [How do I make my loan payment?](https://faq.saltlending.com/en_us/how-do-i-make-my-loan-payment-H1adWc0T9.md): Loan payments are due on the 15th of each month. The monthly payment amount, as outlined in your loan documents, can be paid via ACH, Stablecoin, or Wire Tra... - [What happens if I miss a payment?](https://faq.saltlending.com/en_us/what-happens-if-i-miss-a-payment-H19JMqAa9.md): If a payment is missed completely, SALT will liquidate a portion of the borrower’s collateral. - [What happens if the price of BTC goes down and the value of my collateral decreases?](https://faq.saltlending.com/en_us/what-happens-if-the-price-of-btc-goes-down-and-the-value-of-my-collateral-decreases-ryyUX5Jx6.md): If your collateral drops significantly, you will be required to deposit additional collateral, or pay down a portion of your loan to maintain a healthy LTV. - [What do I do if my loan is reaching maturity?](https://faq.saltlending.com/en_us/what-do-i-do-if-my-loan-is-reaching-maturity-rya7Gqye6.md): You can pay off your loan without any prepayment penalties or check with one of our loan specialists to see if you qualify for a refinance. - [Are there penalties if I pay back my SALT loan before the end of my loan term?](https://faq.saltlending.com/en_us/are-there-penalties-if-i-pay-back-my-salt-loan-before-the-end-of-my-loan-term-S18f7ckxp.md): No we do not charge any prepayment penalties Borrowers can elect to pay off their loans early at no additional cost - [How to Refinance Your Loan with SALT](https://faq.saltlending.com/en_us/how-to-refinance-your-loan-with-salt-ByI85Cp5.md): Refinancing your loan with SALT is quick and easy, and you can complete the process directly in our web or mobile app. - [If the price of my collateral goes up, can I withdraw collateral?](https://faq.saltlending.com/en_us/if-the-price-of-my-collateral-goes-up-can-i-withdraw-collateral-r1tzI9Jx6.md): Yes borrowers can withdraw excess collateral at any time as long as it does not breach the originating Loan-to-Value (LTV) ratio - [How will my collateral be returned once I pay off the loan?](https://faq.saltlending.com/en_us/how-will-my-collateral-be-returned-once-i-pay-off-the-loan-SJrje5Jla.md): Once we’ve processed your payment, we will close out your loan and you will be able to withdraw your collateral off the platform or apply for a new loan. - [How am I notified of a margin call?](https://faq.saltlending.com/en_us/how-am-i-notified-of-a-margin-call-HkpPZ50T5.md): Depending on your preferences, you can elect to be notified via email, phone call, push notification, SMS text message, and/or notification posted to your me... - [What states and countries are your product available in?](https://faq.saltlending.com/en_us/what-states-and-countries-are-your-product-available-in-rkeff5R65.md): At this time we are servicing loans in select states in the United States Bermuda Brazil Hong Kong New Zealand Puerto Rico United Arab Emirates Vietnam - [I deposited Stablecoin and want to use it for a repayment](https://faq.saltlending.com/en_us/i-deposited-usdc-and-want-to-use-it-for-a-repayment-Hk6ib9Cac.md): Please use a desklaptop on the Google Chrome browser Go to Loan Payments One time payment Stablecoin USDC Principal payment enter the amount C - [Are SALT loans secured or unsecured?](https://faq.saltlending.com/en_us/are-salt-loans-secured-or-unsecured-SkP3q0pc.md): SALT loans are secured This means that the borrower provides collateral for the loan - [How do I pay off my loan?](https://faq.saltlending.com/en_us/how-do-i-pay-off-my-loan-ryr2b5Rac.md): You can initiate a payoff directly from the platform. Your options include a scheduled ACH, making a stablecoin push payment, using the collateral on the pla... - [How Do I Calculate My Margin Event (Stabilization or Liquidation) Price?](https://faq.saltlending.com/en_us/how-do-i-calculate-my-margin-event-stabilization-or-liquidation-price-BJZ_Z9065.md): The Loan-to-Value margin requirements are determined by lenders and agreed to by borrowers. Terms are clearly outlined in each loan agreement. 75% - 1st mar... - [What currencies can I borrow in?](https://faq.saltlending.com/en_us/what-currencies-can-i-borrow-in-HJ70ZcCac.md): Initially loans will only be available in United States Dollars USD and supported likekind stablecoins USDC TSUD PAX however we have ambitious plans - [How do I link a bank account via Plaid for loan payments?](https://faq.saltlending.com/en_us/how-do-i-link-a-bank-account-via-plaid-for-loan-payments-SJbdDEG8zx.md): You can securely link a US bank account through Plaid to make onetime loan payments and enroll in AutoPay for your SALT loan(s) - [How do I remove a bank account (linked via Plaid) used for loan payments?](https://faq.saltlending.com/en_us/how-do-i-remove-a-bank-account-linked-via-plaid-used-for-loan-payments-rkr12VMLGl.md): p You can remove a linked bank account from your SALT account at any time provided it is eligible for removal p h2Personal Loansh2 pTo - [How do I enroll in Auto-Pay?](https://faq.saltlending.com/en_us/how-do-i-enroll-in-auto-pay-S14StIfLGg.md): AutoPay automatically makes your monthly loan payment using either your linked bank account or your available loan collateral Follow the steps below to enroll ## Deposits & Withdrawals - [How can I deposit funds into my account?](https://faq.saltlending.com/en_us/how-can-i-deposit-funds-into-my-account-Hyaq0itxa.md): In this guide, you'll learn how to deposit your crypto assets into the SALT Lending platform. - [How long does it take for my deposit to reflect in my SALT account?](https://faq.saltlending.com/en_us/how-long-does-it-take-for-my-deposit-to-reflect-in-my-salt-account-rJhrynFxT.md): In this guide, you'll learn how many blockchain confirmations SALT requires before your deposit is reflected in your SALT account. - [How do I withdraw my collateral?](https://faq.saltlending.com/en_us/how-do-i-withdraw-my-collateral-ryTYbcCaq.md): In this guide, we will walk you through how to withdrawal your crypto assets from the platform. - [How long does it take to process a withdrawal?](https://faq.saltlending.com/en_us/how-long-does-it-take-to-process-a-withdrawal-Hk1Ef9065.md): Withdrawals can take up to 48 business hours (5 business days) to be approved and sent. You'll receive an automated email once the transaction's been completed. - [How do I transfer my crypto assets between my SALT accounts?](https://faq.saltlending.com/en_us/how-do-i-transfer-my-crypto-assets-between-my-salt-accounts-BJjZmntlp.md): In this guide, you will learn how to transfer your crypto assets between your SALT accounts, free-of-charge. - [Where can I see a list of my transactions (deposits/withdrawals/transfers)?](https://faq.saltlending.com/en_us/where-can-i-see-a-list-of-my-transactions-deposits-withdrawals-transfers-ByPlohtea.md): In this guide, you'll learn where to find your transaction history with SALT. - [Can I transfer SALT Tokens from an exchange/personal wallet to the Platform?](https://faq.saltlending.com/en_us/can-i-buy-salt-tokens-on-an-exchange-and-deposit-it-to-the-platform-Bk_Hb9C6q.md): SALT will accept any SALT Membership Tokens for access to the platform subject to terms, conditions, and member suitability. You can deposit SALT Memberships... - [What is a checksummed address?](https://faq.saltlending.com/en_us/how-do-i-fix-error-address-is-not-checksummed-HJ9H5jiB6.md): A checksummed address means that your address has been passed through an algorithm to verify that it is valid which lowers the probability of sending your fund - [Why is my collateral type no longer supported?](https://faq.saltlending.com/en_us/why-is-my-collateral-type-no-longer-supported-ry6DaesJ0.md): A part of SALTs risk management strategy involves continuously evaluating its exposure to supported coin types If a supported collateral type fails to meet pr - [Can I cancel a withdrawal?](https://faq.saltlending.com/en_us/can-i-cancel-a-withdrawal-SkqHWcRa9.md): Due to the nature of digital currency protocols, transactions cannot be canceled or altered after they have been initiated. Merchants can thus accept digital... ## Collateral & Storage - [What cryptocurrencies or assets are accepted as collateral?](https://faq.saltlending.com/en_us/what-cryptocurrencies-or-assets-are-accepted-as-collateral-HJZMfc0Tc.md): At this time, we are only servicing loans backed by Bitcoin, Ether, Bitcoin Cash, Litecoin, SALT, USDC, TUSD, and USDP. - [Why did the collateral I sent to the address in my account move on chain?](https://faq.saltlending.com/en_us/why-did-my-collateral-move-from-my-wallet-HJgBf9C6c.md): Your collateral account is held with SALT and you can always find your current balance on the website platform SALT has a custody agonistic strategy for the s - [How is the price of collateral determined?](https://faq.saltlending.com/en_us/how-is-the-price-of-bitcoin-(btc)-bitcoin-cash-(bch)-ether-(eth)-and-litecoin-(ltc)-defined-for-the-purposes-of-salt-members188c1435-B1s5q0a5.md): The Bitcoin BTC Bitcoin Cash BCH Ether ETH Litecoin LTC to US Dollar USD exchange rate is an algorithmically calculated volumeweightedaverage r - [What happens if my crypto collateral forks while I have it tied up in a loan?](https://faq.saltlending.com/en_us/what-happens-if-my-crypto-collateral-forks-while-i-have-it-tied-up-in-a-loan-HJmJzcAp5.md): In the event of a fork or airdrop SALT will decide whether or not to support any branch of an airdrop andor forked collateral If SALT determines that were a ## Stabilization - [What is Stabilization?](https://faq.saltlending.com/en_us/what-is-stabilization-H1JWM9Aa9.md): Designed with the volatility of cryptocurrency and wealth preservation in mind, our new product will help preserve the value of your assets in the event of a... - [What's the quickest way to lower my LTV in a margin call?](https://faq.saltlending.com/en_us/what's-the-quickest-way-to-lower-my-ltv-in-a-margin-call-S1UfM9R65.md): The quickest way to lower the Loan-to-Value (LTV) during a margin call is to push a stablecoin payment from an ERC20 wallet off-platform to reduce the princi... - [How do I convert my stablecoin back once I’ve been stabilized?](https://faq.saltlending.com/en_us/how-do-i-convert-my-stablecoin-back-once-i've-been-stabilized-rycO5Cac.md): Now that your cryptocurrency collateral assets have been stabilized and converted to stablecoin your loantovalue LTV wont fluctuate You can convert the s - [Can I convert back now that my loan is closed?](https://faq.saltlending.com/en_us/can-i-convert-back-now-that-my-loan-is-closed-ry0rW5Ca9.md): No, conversion is only available to active loan holders. - [Where can I see the information for my stabilization?](https://faq.saltlending.com/en_us/where-can-i-see-the-information-for-my-stabilization-ryN7MqR6q.md): Once youve been stabilized go to the Loan tab Event History Stabilization See details - [Are there any tax consequences for the stabilization event?](https://faq.saltlending.com/en_us/are-there-any-tax-consequences-for-the-stabilization-event-rkC4b9Rp9.md): Purchasing and investing in cryptocurrency is risky. Salt Lending does not provide investment advice. You should consult your tax advisor to understand the i... - [What happens to a stabilized loan once it hits the original maturity date?](https://faq.saltlending.com/en_us/what-happens-to-a-stabilized-loan-once-it-hits-the-original-maturity-date-S1PX5lIKl.md): When a stabilized loan reaches maturity the borrower still has the same endofterm options as a nonstabilized loan Convert back to crypto if applicab ## SALT Shield® - [What is SALT Shield®?](https://faq.saltlending.com/en_us/what-is-salt-shield-B1VuFOnQbe.md): SALT Shield is designed to help you stay confident during crypto market swings As long as youre enrolled and making your loan payments your BTC collateral - [What loans are eligible for SALT Shield®?](https://faq.saltlending.com/en_us/what-loans-are-eligible-for-salt-shield-rypycOnXbl.md): SALT Shield is currently available for select borrowers with loans that meet certain requirements relating to among other items loan amount LTV jurisdictio - [When can I enroll in SALT Shield®?](https://faq.saltlending.com/en_us/when-can-i-enroll-in-salt-shield-S14W9dn7Zl.md): Eligible borrowers may at any time after your loan begins up until three months before your loan matures - [When does SALT Shield® start?](https://faq.saltlending.com/en_us/when-does-salt-shield-start-BJlX5un7Zg.md): The product starts after you enroll and the applicable fee payment is processed - [How long does SALT Shield® last?](https://faq.saltlending.com/en_us/how-long-does-salt-shield-last-Sk4Yqu2mbl.md): SALT Shield protection lasts until your loans maturity date unless you refinance or repay early - [Can I withdraw my collateral while enrolled in SALT Shield®?](https://faq.saltlending.com/en_us/can-i-withdraw-my-collateral-while-enrolled-in-salt-shield-rJZi5dnmZl.md): No to keep your collateral protected withdrawals are not allowed while youre enrolled in SALT Shield - [How is SALT Shield® priced?](https://faq.saltlending.com/en_us/how-is-salt-shield-priced-ry_35u2QWg.md): Pricing is dynamic and is based on several market factors including but not limited to the price of Bitcoin your loans current LTV and the time remaining u - [Can I refinance or adjust my loan with SALT Shield®?](https://faq.saltlending.com/en_us/can-i-refinance-or-adjust-my-loan-with-salt-shield-HkXRcun7Zx.md): Yes you can refinance your loan or increase your loan amount during the term If you do you may be eligible to receive a credit for a portion of the original - [What happens if my LTV is over 70% at maturity?](https://faq.saltlending.com/en_us/what-happens-if-my-ltv-is-over-70-at-maturity-B1hGj_hQWx.md): At maturity your loan is due and payable regardless of the LTV You may also refinance and enter a new loan with a new maturity date In order to refinance you - [What if I repay my loan early?](https://faq.saltlending.com/en_us/what-if-i-repay-my-loan-early-rJhrsu2Qx.md): You can repay your loan early anytime SALT Shield fees are nonrefundable including if the loan is fully repaid before the scheduled maturity date - [What are the SALT Shield® Terms & Conditions?](https://faq.saltlending.com/en_us/what-are-the-salt-shield-terms-conditions-Sygnid2QZx.md): You can find the SALT Shield Terms Conditions here ## General - [How many accounts and loans can I have with SALT?](https://faq.saltlending.com/en_us/how-many-accounts-and-loans-can-i-have-with-salt-B1fjb5Rpc.md): SALT users can have up to 7 accounts/loans 1 personal and 6 business under a single registered email address - [How does the referral program work?](https://faq.saltlending.com/en_us/how-does-the-referral-program-work-HyMqZ90a9.md): Tell your friends about SALT. Get $50 in Bitcoin. Share your referral code or link with a friend — once they have an active loan status, we’ll se... - [What documentation is required for ID verification?](https://faq.saltlending.com/en_us/what-documentation-is-required-for-id-verification-HyhCqCT5.md): A verified identification document may be required as part of SALT's Know-Your-Customer, Anti-Money Laundering & Suitability requirements. We recommend uploa... - [Why can't you lend in my area?](https://faq.saltlending.com/en_us/why-can't-you-lend-in-my-area-BkJBf5Ra9.md): As a global company SALT is engaging regulatory agencies throughout the world directly and through partnerships with financial institutions Lending laws are - [Why SALT doesn't run a credit check?](https://faq.saltlending.com/en_us/why-salt-doesn't-run-a-credit-check-ryUMqCTc.md): SALT doesnt run a credit check since there is no personal guarantee on the loan The loan is secured by cryptocurrencies like Bitcoin provided by the borrowe - [How do I report digital currency activity on my taxes?](https://faq.saltlending.com/en_us/how-do-i-report-digital-currency-activity-on-my-taxes-SkStcRpq.md): SALT does not provide tax advice; please call your tax advisor or the IRS at 1-800-829-1040 or visit their website at http://www.irs.gov/faqs. To access the ... - [What mobile devices does SALT support?](https://faq.saltlending.com/en_us/what-mobile-devices-does-salt-support-ryRWMqCa9.md): The SALT mobile application is available on both Android and iOS Android httpsplaygooglecomstoreappsdetailsidcomsaltlendingmobilehlenUS - [Do I still own my asset?](https://faq.saltlending.com/en_us/do-i-still-own-my-asset-ByMDbqAaq.md): Yes. You still own your asset but your lender has a security interest and lien against the collateral until your loan matures or is paid in full. - [Uphold & SALT Lending Partnership](https://faq.saltlending.com/en_us/uphold-and-salt-lending-partnership-BJt6W50Tc.md): Uphold, a digital money platform providing access to investments and payments using blockchain technology, has announced a partnership with crypto-backed len... - [What is the difference between an interest only and principal and interest loan?](https://faq.saltlending.com/en_us/what-is-the-difference-between-an-interest-only-and-principal-and-interest-loan-rk7WfcCTq.md): With an interest-only loan, you pay back the interest on the loan first. For instance, on a 1-year loan, you would pay only the interest for 11 payments with... - [How do I contact SALT Support?](https://faq.saltlending.com/en_us/how-do-i-contact-salt-support-S1iIjkmaJl.md): if you have any questions or anything that we can help you with The best ways are salessaltlendingcom if you have a question on a new feature p - [Does SALT issue tax forms or tax reporting documents?](https://faq.saltlending.com/en_us/does-salt-issue-tax-forms-or-tax-reporting-documents-SJXuZHPKWl.md): As of March 2026 SALT does not issue tax forms or tax reporting documentation However you can download your loan and collateral transaction history directly - [How to Create a New Entity Profile](https://faq.saltlending.com/en_us/how-to-create-a-new-entity-profile-r1Rx1pPSfl.md): Before applying for a business loan with SALT youll need to create a Business Entity in your account Your entity profile stores your business information a - [Can I add a beneficiary to my SALT account?](https://faq.saltlending.com/en_us/can-i-add-a-beneficiary-to-my-salt-account-rJj9tmJdGx.md): SALT does not currently offer the ability to add a beneficiary coborrower joint account holder authorized user or transferondeath designation to an indiv ## The Company - [What does SALT mean? Why is it the name of the company?](https://faq.saltlending.com/en_us/what-does-salt-mean-why-is-it-the-name-of-the-company-HyaCqCp5.md): The SALT name is meaningful to us because it hearkens back to the time in history when table salt gained use as a store of value, becoming one of humanity's ... - [Where is SALT based?](https://faq.saltlending.com/en_us/where-is-salt-based-BkWNf9RT9.md): - [How is SALT regulated?](https://faq.saltlending.com/en_us/how-is-salt-regulated-Sy_qZ50T9.md): - [Where can I buy SALT?](https://faq.saltlending.com/en_us/where-can-i-buy-salt-H1GQf5Rp9.md): Although we no longer sell SALT Membership Units it is not required for you to get a loan If you already own SALT Membership Units you can redeem them for an - [Is SALT on social media?](https://faq.saltlending.com/en_us/is-salt-on-social-media-rk3hqR6c.md): SALT has a large social media presence. We frequent popular social media sites, including Twitter & Facebook. Our Twitter handle is @saltlending. You can ch... - [Is SALT hiring?](https://faq.saltlending.com/en_us/is-salt-hiring-r1q2b5Caq.md): Yes. We are always on the lookout for talented, driven candidates. Send a note expressing your interest and a resume to careers@saltlending.com and we'll go ... ## Security - [How can I disclose a security vulnerability to SALT?](https://faq.saltlending.com/en_us/how-can-i-disclose-a-security-vulnerability-to-salt-SJNuW5Rpc.md): We recognize the important role of security researchers in helping keep our community safe. Please email us at security@saltlending.com . - [How does SALT use my data?](https://faq.saltlending.com/en_us/how-does-salt-use-my-data-SybqWqRT9.md): SALT is committed to keeping any and all personal information collected from those individuals that visit our website and making use of our Platform accurate... - [Is this email really from SALT?](https://faq.saltlending.com/en_us/is-this-email-really-from-salt-HJ16c0p9.md): If you're unsure whether an email came from SALT, there are a few things to keep in mind. First, SALT will never ask you for your password or private keys. I...